We offer 24/7 emergency response and can typically arrive at your property within 2-4 hours of your call. For urgent situations involving health symptoms or extensive contamination, we prioritize immediate response to protect your safety.

Yes, we provide comprehensive free inspections for all potential customers. Our certified technicians will assess your property, identify mold issues, test air quality, and provide a detailed written estimate with no obligation.

Absolutely. We use eco-friendly, non-toxic products and follow strict containment protocols to ensure your family and pets remain safe throughout the process. Our technicians are trained in proper safety procedures and use professional-grade protective equipment.

The timeline depends on the extent of contamination and affected area size. Small residential jobs typically take 1-3 days, while larger commercial projects may take 1-2 weeks. We provide accurate timelines during our initial assessment and keep you updated throughout the process.

Yes, we work directly with most major insurance companies and can help streamline the claims process. We provide detailed documentation, photos, and reports that insurance companies require, and can often bill them directly to minimize your out-of-pocket expenses.

Our comprehensive service includes: initial inspection and testing, containment setup, mold removal and cleaning, affected material removal/replacement, air filtration, moisture control, final testing, and prevention recommendations. We handle everything from start to finish.